How to reconcile Wildberries financial reports?

To help you verify the accuracy of our calculations, we have implemented automatic reconciliation of Wildberries' weekly financial reports.

Automatic Reconciliation

In the My Store – Financial Reports section, upload the list of reports using the Import – List of Weekly Reports button.

After uploading, the WB Sales and Amount Due columns will be highlighted in green or red, depending on whether the figures match or not.

If you made a mistake and accidentally uploaded a list of reports from another seller dashboard, use the More – Clear Automatic Reconciliation menu.

What to do if something doesn't match?

At the end of each row with a weekly report, there is a pop-up menu – click on the three vertical dots. Select the action – Reload from API. This only works for reports from January 29, 2024 onwards. Refresh the table after 5 minutes – the system will reload the reports for that period and the figures will be recalculated.

If it still doesn't match after reloading?

This can happen if the marketplace experienced a glitch or technical work is still underway. In this case, you can manually upload the reports using the Import – Report Details button. If nothing helps – contact our support team, we will definitely help you sort it out!