Offer to enter into a paid services agreement

This document is an offer (proposal) from TORGSTAT Limited Liability Company (hereinafter – TORGSTAT) addressed to fully capable individuals and legal entities to enter into a paid services agreement using the TORGSTAT service (hereinafter – the Service) on the terms set out below.

The offer is deemed to be sent from the moment of its publication and is valid for the entire period it is posted at: https://torgstat.ru/offer

Terms and Definitions

The terms used in this Offer shall have the following meanings:

Authorized addresses — email addresses of each Party. TORGSTAT's authorized address is the email address specified in Section 14 of the Offer. The User's authorized address is the email address specified by the User during registration and/or in the Personal Account.

Acceptance of the Offer — full and unconditional acceptance by the User of the terms of the Offer by performing the actions specified in Section 5 of the Offer.

User Data — information and content uploaded by the User to TORGSTAT's resources when using the Service.

Agreement — a paid agreement between the User and TORGSTAT for the provision of Services, which is concluded by Acceptance of the Offer.

Personal Account — a section of the Service that provides the ability to order additional Services and remote interaction between the Parties under the Agreement, accessible to the User after registration and/or authorization in the Service using Credentials.

Offer — this document, which is an offer addressed by TORGSTAT to any fully capable individuals and legal entities to enter into an Agreement, posted publicly on the Internet at: https://torgstat.ru/offer

Payment Period — the paid period of use of the Service by the User.

Subscription — an arrangement between the User and TORGSTAT for receiving Services in accordance with the selected Tariff and Payment Period, providing for regular automatic debiting of funds using the User's Payment Method.

Payment Method — a bank card, electronic means of payment, or any other payment method used by the User to make payments in the Service, available and accepted by TORGSTAT in accordance with this Offer.

User — a person who has accepted the Offer, thereby concluding an Agreement with TORGSTAT, and is the customer under the concluded Agreement.

Service — the TORGSTAT service available to Users at: https://torgstat.ru, through which TORGSTAT provides Services.

Party — TORGSTAT or the User.

Parties — TORGSTAT and the User jointly.

Tariff — the list and terms of provision of Services, as well as their cost (depending on the Tariff selected by the User), available at: https://torgstat.ru#tariffs

Services — paid services provided by TORGSTAT under the Agreement that enable the use of the Service's functionality, which includes but is not limited to:

Credentials — login, password, email, phone number, SMS code, authorization link used to access the Service during registration and/or authorization.

The Offer may use other terms not defined in this section of the Offer. In such case, the interpretation of such term shall be in accordance with the text of the Offer. If there is no unambiguous interpretation of a term in the text of the Offer, the interpretation of the term shall be determined: first, by the legislation of the Russian Federation, and second, by the established (commonly used) meaning on the Internet.

Subject of the Agreement

  1. The subject of the Agreement is the provision by TORGSTAT of Services to the User on a fee basis in the manner and under the conditions set forth in this Offer.
  2. The description and full cost of the Services, the procedure and methods of payment are indicated on the Service page.

Terms of Service Provision

  1. TORGSTAT shall commence provision of Services under the Agreement after the Offer is accepted.
  2. A mandatory condition for the provision of Services is the acceptance and compliance by the User with the requirements and provisions set forth in the Offer and defined by the following documents, applicable to the relations of the Parties under the Agreement:
    • Privacy Policy available at: https://torgstat.ru/privacy
  3. The User shall not assign its rights under the Agreement to any third party without the prior consent of TORGSTAT. The obligation to confirm the existence of such consent rests with the User.
  4. The User is solely responsible for the security and confidentiality of the Credentials. All actions performed through the Personal Account using the User's Credentials are deemed to have been performed by the User, and the User bears responsibility for such actions.
  5. The User acknowledges and agrees that the Services are provided using TORGSTAT's software tools, which operate on an "as is" basis, subject to the terms of the Agreement and the completeness of the data provided by the User. The User acknowledges and agrees that the provision of Services, namely the information provided to the User during the provision of Services, is for informational purposes only and does not guarantee compliance with the User's goals and expectations, and TORGSTAT does not guarantee uninterrupted and error-free operation of any software and technical means used for the purpose of providing the Services.

Rights and Obligations of the Parties

  1. TORGSTAT undertakes to:
    1. Provide the Services in accordance with the Agreement concluded on the terms of the Offer;
  2. TORGSTAT has the right to:
    1. Temporarily suspend the provision of Services and/or access to the Service for technical, technological or other reasons for the duration of the elimination of such reasons.
    2. Suspend the provision of Services and/or access to the Service and/or the User's Data and/or unilaterally withdraw from the Agreement out of court by notifying the User in cases of: a) the User's breach of obligations assumed under the Agreement; b) the User having arrears in payment of remuneration under the Agreement; c) TORGSTAT receiving a corresponding lawful request from a competent authority and/or a court decision; d) signs of bad faith being detected in the User's actions or the method of receiving the Services.
    3. Restrict access to the User's Data (or part thereof) or delete the User's Data (or part thereof) if the User refuses Services that provide for the storage of the relevant User Data;
    4. Delete the User's Data if the User has not used the Service for a long period (more than one year).
    5. Make changes to the Offer and other documents specified in clause 3.2 of the Offer in the manner established by Section 8 of the Offer.
  3. The User undertakes to:
    1. Provide TORGSTAT with the information and documents necessary and sufficient for the performance of obligations under the Agreement, in accordance with written and oral requests from TORGSTAT specialists.
    2. At the request of Torgstat, within no more than 3 (three) calendar days from the date of receipt of such request, provide duly certified copies of documents confirming the information about the User contained in the Personal Account;
    3. Pay the remuneration within the timeframes and in the manner established in the Agreement;
    4. Not use the Service in ways not expressly provided for in this Offer and the documents specified in clause 3.2; not alter, decompile and/or modify the Service's program code in any way;
    5. Not transfer the Account Credentials to third parties;
    6. Not use the Service for the following purposes:
      1. to create internet services, computer programs or otherwise, if such use entails a violation of applicable law, the documents specified in clause 3.2 of the Offer, and/or the rights and legitimate interests of third parties;
      2. to create services and products, provide services for resale of the Services or the functional capabilities of the Service.
    7. Not delete, hide or modify any trademarks, logos, links or other references to Torgstat or other persons (if any) contained in the Service or in data obtained through it, as well as any other notices and/or information transmitted by the Service.
  4. The User has the right to:
    1. In case of disagreement with changes made by Torgstat to the Offer and other documents specified in clause 3.2 of the Offer, refuse to perform the Agreement unilaterally by notifying Torgstat in writing no later than 7 (seven) calendar days from the date the said changes take effect. The Agreement shall be deemed terminated from the moment Torgstat receives the User's notice.
  5. The User grants Torgstat the right to use the User's logo, trademark, trade name and/or the name of the User's software product and/or the User's website for informational, advertising and marketing purposes without the need to obtain additional consent from the User and without paying any remuneration for such use.

Procedure for Acceptance of the Offer

  1. The provision of Services to the User is carried out exclusively on the terms of this Offer and only subject to the User's full and unconditional acceptance of the terms of this Offer (Acceptance of the Offer). Partial acceptance or acceptance on other terms is not permitted. If the User does not fully accept the terms of this Offer, Torgstat shall not provide Services to the User.
  2. Acceptance of the Offer is considered to be checking the box with the text: "I accept the Privacy Policy and the Offer" and clicking the "Log in" / "Continue" / "Register" button or a button with similar text.
  3. From the moment the set of actions specified in clause 5.2 is performed, the Offer is deemed accepted by the User, which confirms the conclusion of the Agreement.

Amount of Remuneration and Settlement Procedure

  1. The remuneration to Torgstat for the Services is calculated in accordance with the Tariff and Payment Period selected by the User.
  2. Torgstat has the right to review and change the amount of remuneration, Tariffs and the cost of additional Services at any time unilaterally. Such changes take effect from the moment the corresponding changes are made on the Service pages.
  3. Services are provided to the User on a prepayment basis. The User makes an advance payment in the amount of 100% (One hundred percent) of the total cost of the ordered volume of Services.
  4. Settlements under the Agreement are made in Russian rubles.
  5. Payment of remuneration is made by non-cash means, in particular by bank transfer or other method permitted by law from among those accepted by Torgstat and available in the Service. The choice and use of the payment method is made by the User at their own discretion and without any liability on the part of Torgstat. The security, confidentiality, and other conditions of using the payment method/form are beyond the scope of the Offer and the Agreement and are governed by agreements (contracts) between the User and the relevant organizations.
  6. The User undertakes, at the request of Torgstat, to notify Torgstat of the payment made by providing a copy of the payment document with the mark of the executing bank (if available for the corresponding payment method).
  7. Remuneration is deemed paid by the User from the moment Torgstat receives confirmation from the bank that the entire payment amount has been credited to the settlement account. In certain cases, at Torgstat's own discretion, confirmation of payment may be Torgstat's verification of the fact of payment in favor of Torgstat through payment systems if the User makes payment by electronic means of payment.
  8. In cases provided for by applicable law, when paying for Services on the Internet, a cash receipt is sent to the User's Authorized Address.
  9. When making payments for Services provided for in clause 5.3 of Article 1.2 of Federal Law No. 54-FZ of May 22, 2003, the User is obliged to indicate in the payment purpose the invoice number issued by Torgstat to the User, as well as the name/full name of the User. In the event that Torgstat does not receive, or receives incomplete and/or unreliable information, the payment is deemed completed only after Torgstat receives from the User complete and reliable information about the payment purpose in accordance with the requirements specified in this clause above.
  10. The User may subscribe to the Services provided by Torgstat by selecting the appropriate Tariff and Payment Period on the Service pages:
    1. The User consents to recurring automatic payments from the linked Payment Instrument until the User cancels the Subscription in their Personal Account on the Service pages or sends a corresponding request to the Authorized Address of Torgstat.
    2. The Payment Instrument is linked by the User entering the Payment Instrument data (including but not limited to card number, expiration date, CVV code, and other data necessary for payment) on a secure payment page provided by the organization acting as a payment gateway, arrangements with which are beyond the scope of this Offer and are governed by the relevant agreements between that organization and the User.
    3. Upon expiration of the paid period, Torgstat automatically debits the payment in the amount of the cost of the next Payment Period in accordance with the selected Tariff from the Payment Instrument linked by the User.
    4. The User may cancel the Subscription at any time before the next debit date. If the Subscription is cancelled, no further debits will be made, and access to the Services will be terminated upon expiration of the paid period.
    5. If the automatic debit of the recurring payment from the linked Payment Instrument is impossible, the User must provide up-to-date Payment Instrument data before the expiration of the paid period, or pay the cost of the next Payment Period by another method. Otherwise, access to the Services will be restricted upon expiration of the paid period until payment is received.

Procedure for Refund of Funds

  1. A refund of funds for a Tariff paid by the User is possible only in the manner and under the conditions established by this Offer.
  2. If no more than 2 (two) calendar days have passed since the payment of the Tariff, including under a Subscription, the User has the right to fully cancel the purchased Tariff by sending a corresponding request to the Authorized Address of Torgstat.
  3. The refund amount is determined as the amount of funds paid by the User for the Tariff, minus commissions and/or other expenses incurred by Torgstat for the purpose of processing this payment.
  4. Torgstat has the right to deduct from the refund amount for the Tariff the actual expenses incurred by Torgstat necessary for the performance of the Agreement.
  5. The period for refund of funds by Torgstat is 20 (twenty) calendar days from the date the User sends a notice of cancellation of the paid Tariff, sent in accordance with clause 7.2 of the Offer, provided that the User timely and fully provides the documents necessary for the refund.
  6. Services are deemed to have been rendered by Torgstat properly and accepted by the User in full if, within 2 (two) calendar days from the date of payment of the Tariff, Torgstat has not received reasoned written objections from the User. After the expiration of the above period, claims of the User regarding deficiencies of the Services, including quantity (volume), cost, and quality, shall not be accepted.

Validity Period and Procedure for Amending the Offer and the Agreement

  1. The Agreement comes into force from the moment the User accepts the Offer and is valid until the termination of the Agreement.
  2. The User agrees and acknowledges that amendments to the Offer (including documents referred to in this Offer) entail amendments to the Agreement concluded and in effect between the User and Torgstat, and these amendments to the Agreement come into force simultaneously with such amendments to the Offer (including documents referred to in this Offer).
  3. Torgstat reserves the right to amend the terms of the Offer (including documents referred to in this Offer) and/or revoke the Offer at any time at its discretion. In the event of such amendments, they come into force from the moment the amended text of the Offer is posted on the Internet at https://torgstat.ru/offer, unless a different effective date is additionally specified upon such posting.
  4. In the event of revocation of the Offer by Torgstat during the term of the Agreement, the Agreement shall be deemed terminated from the moment of revocation, unless otherwise specified by Torgstat upon revocation of the Offer.

Termination of the Agreement

  1. The Agreement may be terminated:
    1. by unilateral refusal to perform the Agreement by sending a written notice (including by email) to the other Party at least 30 (thirty) calendar days before the termination date when sent by the User; at least 1 (one) calendar day before the termination date when sent by Torgstat;
    2. by Torgstat unilaterally refusing to perform the Agreement in the event of a breach by the User of the terms of the Agreement, immediately with written notice to the User;
    3. on other grounds provided for in this Offer and/or the current legislation of the Russian Federation.
  2. The obligations of the Parties under the Agreement which by their nature should continue (including obligations regarding confidentiality, mutual settlements, use of information, but not limited to the foregoing) shall remain in force after the termination of the Agreement.
  3. Termination of the Agreement on any grounds does not release the Parties from liability for violations of the terms of the Agreement that occurred during its term.

Guarantees

  1. Torgstat guarantees that the provision of Services to the User under the Agreement does not contradict the law, obligations assumed by Torgstat to third parties, and does not otherwise violate the rights and legitimate interests of third parties.
  2. Except for the guarantees expressly stated in the text of the Offer and the documents referenced therein, Torgstat makes no other express or implied warranties under the Agreement and expressly disclaims any warranties or conditions regarding the Service, the Services and/or their suitability for the User's specific purposes.
  3. By accepting the Offer, the User confirms and guarantees to Torgstat that:
    1. The User has provided accurate data, including personal data, when registering in the Personal Account and accurate data, including personal data, for preparing documentation.
    2. The User: (a) has fully read the terms of the Offer, (b) fully understands the subject of the Offer and the Agreement, (c) fully understands the meaning and consequences of their actions regarding the conclusion and performance of the Agreement.
    3. The User has all the rights and powers necessary to conclude and perform the Agreement.
    4. The User is responsible for ensuring that the content of any file uploaded by the User complies with the requirements of applicable law, including international law, and bears liability to third parties in cases where the User's uploading of a file violates the rights and legitimate interests of third parties.

Confidentiality

  1. All data uploaded to the Service, collected and stored by the Service, is considered by Torgstat as personal data and confidential information of the User, and in cases provided for by applicable law, as the User's trade secret. Torgstat undertakes, unless otherwise provided by applicable law or this Offer, to keep the data confidential and not to transfer such data to third parties (except for persons belonging to the same group as Torgstat), except in cases where the User has permitted such transfer or has independently granted access to the data to third parties.
  2. Aggregated data of Users that does not disclose specific User statistics data may be used by Torgstat at its discretion, including for commercial purposes.

Personal Data

  1. Torgstat processes the User's personal data for the purpose of performing the Agreement and in accordance with the requirements established by Federal Law No. 152-FZ of July 27, 2006 "On Personal Data".
  2. The procedure for processing and protecting personal data is determined by the Privacy Policy located at https://torgstat.ru/privacy
  3. By submitting their personal data through forms in the Service, the User consents to its processing in accordance with the Privacy Policy.

Liability of the Parties

  1. Under no circumstances shall Torgstat be liable to the User and/or third parties for any losses, damages, loss of income, profit, information or savings related to the use or inability to use the Service, regardless of whether Torgstat could have foreseen the possibility of such losses or not.
  2. If errors are found while using the Service, Torgstat will take measures to correct them as soon as possible. The Parties agree that the exact time for correcting an error cannot be determined, since the Service closely interacts with other third-party software, operating systems and hardware resources of the User's computer. The operability and time to resolve problems do not depend entirely on Torgstat.
  3. Torgstat is not liable and does not compensate the User for losses caused by violations and/or errors in the operation of the Service arising from unlawful actions of the User's personnel or third parties, as well as from malfunctions of technical equipment and electrical equipment failures.
  4. In any case, Torgstat's liability under the Agreement, including compensation for losses or actual damage on any grounds, is limited to the total amount of payments received from the User for the last calendar month preceding the basis for liability.
  5. The Parties are not liable if non-performance or improper performance of the terms of the Offer is caused by force majeure circumstances arising against the will and desire of the Parties and which they could not prevent, avoid or foresee (force majeure circumstances).

Dispute Resolution

  1. The Offer, the Agreement, its conclusion and performance are governed by the current legislation of the Russian Federation. All issues not regulated by the Offer or not fully regulated shall be resolved in accordance with the substantive law of the Russian Federation.
  2. If the dispute is not resolved through negotiations, the Parties establish a mandatory pre-trial claim procedure for dispute resolution.
  3. Upon receipt of a claim, either Party is obliged to review the claim within 20 (twenty) business days from the date of its receipt and submit to the other Party proposals for its settlement, indicating the time frame for settlement.
  4. If the Parties fail to reach an agreement on disputed matters within the claim review period specified in clause 13.3 of the Offer (including in the absence of a response to the claim or upon receiving a refusal to satisfy the claim), the dispute shall be resolved in court at the location of TORGSTAT.
  5. If one or more provisions of the Offer (Agreement) are for any reason invalid or unenforceable, such invalidity shall not affect the validity of any other provision of the Offer (Agreement), which shall remain in force.

TORGSTAT Details

Limited Liability Company «TORGSTAT»

Legal address: 105082, Moscow, Aptekarsky Lane, 4, building 1, room 1/3

Authorized email: support@torgstat.ru

OGRN: 1227700665807

INN: 9701224358 / KPP: 770101001

Settlement account: 40702810001500155974

Bank name: OOO «Bank Tochka»

BIK: 044525104

Correspondent account: 30101810745374525104

Publication date – 24.12.2025

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